First United Property Management

Standard and customized procedures are decentralized to deliver accurate and timely information to facilitate prudent decision making by your Association Directors.

ALERT Administrators use IRIS, the Inquiry, Response, & Implementation System, to benefit your association in many ways. ALERT personnel at out central processing center handle requests, tracking, and completion of all unit owner service inquiries and enter the detailed chain of events on to our specially designed computerized maintenance management system.

Unlike most management companies with service departments that employ entry-level personnel, First United Property Management, Inc.’s full service Property Management Department is able to handle any action item. We are proud to have ALERT personnel processing essential information for you.

To facilitate accurate and efficient processing, ALERT personnel respond to your inquiry through the IRIS system. Once the inquiry is verified for accuracy (this ensures proper communication at the initial stage), a “Rapid Response Activity Card” is issued. The card serves as a catalyst to get the job done correctly and immediately. Upon completion, an “Acknowledgement Card” is delivered to the unit owner. Out decentralized systems approach enables First United Property Management, Inc. to handle your association’s situations, even with the total absence of your manager.

 A Commitment That Keeps Us Ahead.

Our managers are professionals with continuing career development training through in-house corporate programs and external training provided by industry trade associations, like CAI, Community Associations Institute, and IREM, Institute of Real Estate Management. First United Property Management, Inc.’s managerial excellence is also witnessed by out relationships with prominent industry leaders in fields such as law, engineering, architecture, construction, insurance, banking and finance, and communications.  

Controls

Our unique Computerized Action Documentation & Implementation, or CADI system, offers your association important controls to increase equity on your most important investment, Your Home.

The CADI system is the property manager’s tool to accurately record and pursue completion of action Inquiries. ALERT personnel conduct a quick and through follow up on all inquiries. Serving you is easy with our access to leading technology and communication system 

Preventive Maintenance

CADI, an extensive information recording and processing system, is developed to suite the needs of your association. The system operates on a basis of inquiry processing, equipment records, log sheets, work orders, and experience of situations which helps your association avoid costly and irritating breakdowns that force repair.

First United Property Management, Inc.’s leadership position enables service professionals to address and maintain your physical property while controlling costs. CADI ensures that your association’s investment, as well as unit owner’s equity, will be carefully guarded.